Consumer Mediation

In accordance with Articles L.612-1 et seq. of the French Consumer Code, every consumer has the right to free recourse to a consumer mediator.

Recourse to the mediator is possible after a prior written complaint has been sent to our customer service department (contact@streetride.fr), and at the latest within one year from the date of this complaint.

Appointed consumer mediator:
CM2C – Centre de médiation de la consommation de conciliateurs de justice
49 rue de Ponthieu, 75008 Paris
Telephone: 01 89 47 00 14
Website: www.cm2c.net

Consumer dispute resolution – European Commission information page: Resolve your consumer dispute (commission.europa.eu)